We are experiencing an overwhelmingly high amount of calls that is causing our phones to not even dial out. We appreciate your patience and kindly ask that you are only calling at this time if it is in regards to Round 1 ticketing. 

For reserved seat and reserved bay members who are having troubles accessing and downloading their ticket/s, please read our FAQs here and instructions to correctly access tickets here.

We are aware that common issues include family memberships which are not linked correctly. To fix this, you must contact the Membership Team on 1300 742 466.

To view your membership barcode, please log in to our membership website (MyRichmond account) here.

For all other General Admission and Reserved Seat members who did not enter the ballot will have the opportunity to redeem tickets from 1pm today via Ticketek here.

All information is available here.

Please ensure you have your Ticketek details ready as well as all membership barcodes of members you wish to attend with. Only six tickets are available per transaction.

Once again, to redeem your membership barcode, please login to our membership website (MyRichmond account) here.